Introduction
database (e.g. when member registers).
You will need to provide us a HTTPS (for security reasons, we don't support HTTP) URL that notifications will
be sent to.
Subscription
endpoint we setup a Subscription.
changes (
import, update, delete).Authentication token
X-Secret-Token header that contains Secret Token configured for givenSubscription.
the Secret Token that you received from us when the subscription has been set up.
Notifications delivery
2xx (200 or 201 preferably) HTTP status code. Only then the notificationwill be treated as delivered.
5xx code, the delivery will be treated as failed, and our system will make another attempt later.On consequent failures, deliveries will be attempted up to 20 days.
4xx code, the delivery will be ignored.Notifications format
Version 3 notifications.
V3 Model
Example
{
"version": 3,
"events": [
{
"id": "c36be18f-70ec-4136-ac18-fe9c6ac85ee1",
"name": "updated",
"created_at": "2025-10-07T12:08:24.710557Z",
"resource": {
"type": "Member",
"id": 11256,
"attributes": {
"msisdn": "null",
"email": "john@example.com",
"properties": {
"gender": "man",
"first_name": "John",
"last_name": "DOe",
"birthday": "1998-04-17",
"zip_code": null
},
"consents": {
"sms_marketing": {
"updated_at": "2025-09-09T11:04:01.365453Z",
"value": true
},
"email_marketing": {
"updated_at": "2025-07-25T10:45:10.054472Z",
"value": false
}
},
"previously_deleted_at": null,
"created_at": "2025-07-25T10:45:02.639172Z",
"updated_at": "2025-10-07T12:08:24.710557Z"
}
},
"owner": {
"loyalty_club_id": 235,
"customer_id": 447
},
"meta": {
"attributes_range": "full"
}
}
]
}V2 Model
Example
{
"version": 2,
"events": [
{
"event": { "type": "update", "date": "2020-02-05T14:31:15.520Z" },
"loyalty_club": { "id": 32, "slug": "infinity-mall" },
"member": {
"id": 11256,
"person_id": 89103,
"msisdn": null,
"email": "john@example.com",
"properties": { "first_name": "John", "last_name": "Doe", "zip_code": null },
"consents": {"sms_marketing": { "updated_at": "2020-01-21T10:23:34.982Z", "value": true },"email_marketing": { "updated_at": "2020-02-05T14:31:15.520Z", "value": false }
},
"sms_status": "verified",
"email_status": "enabled",
"push_status": "disabled",
"optin_channel": "ios",
"optin_subchannel": null,
"created_at": "2020-01-21T10:23:34.982Z",
"updated_at": "2020-02-05T14:31:15.520Z"
},
"member_changes": {
"msisdn": { "change": "-", "was": "4740769126", "is": null },
"email": { "change": "+", "was": null, "is": "john@example.com" },
"sms_status": { "change": "~", "was": "enabled", "is": "verified" },
"push_status": { "change": "~", "was": "enabled", "is": "disabled" },
"properties": {
"first_name": { "change": "~", "was": "Mark", "is": "John" },
"last_name": { "change": "+", "was": null, "is": "Doe" },
"zip_code": { "change": "-", "was": "3300", "is": null }
},
"consents": {
"sms_marketing": { "change": "~", "was": false, "is": true }
}
}
}
]
}events array consists of following objects:| Name | Description |
|---|---|
| event | See Event V2 model |
| loyalty_club | Information about member's Loyalty Club - it's ID and slug. |
| member | Member attributes after the event - See Member. For delete events it contains only id and person_id |
| member_changes | See below. It's empty for delete events |
Event model
| Attribute | Type | Description |
|---|---|---|
| type | import, update, or delete | A type of the change event |
| date | Date | When the event occurred |
Changes object
within the event.
msisdnemailsms_statusemail_statuspush_statusoptin_channeloptin_subchannelconsents, which contains changes for consentsproperties, which contains changes for properties| Attribute | Type | Description |
|---|---|---|
| change | ~, + or - | Whether the property has been changed (~), added (+) or removed (-) |
| before | mixed | The value of property before the change |
| after | mixed | The value of property after the change |
V1 Model (deprecated)
Example
{
"version": 1,
"bulk": [
{
"customer_name": "Infinity Mall",
"customer_id": 447,
"event_type": "update",
"external_id": 44882174,
"properties": {
"birthday":{ "type":"string","value":"1990-01-01" },
"gender": { "type": "string", "value": "woman" },
"language": { "type": "string", "value": "en" },
"first_name": { "type": "string", "value": "John" },
"last_name": { "type": "string", "value": "Doe" },
"optin_channel": { "type": "string", "value": "webforms" },
"msisdn": { "type": "string", "value": "4740769126" },
"email": { "type": "string", "value": "j.doe@example.com" },
"sms_status": { "type": "string", "value": "verified" },
"email_status": { "type": "string", "value": "unsubscribed" },
"push_status": { "type": "string", "value": "enabled" }
},
"consents": {
"dmp_profiling": { "value": true },
"sms_marketing": { "value": true },
"email_marketing": { "value": false },
"custom_consent": { "value": true }
},
"created_at": "2018-05-28T08:34:59.231Z",
"optin_date": "2018-05-24T11:23:41.231Z"
}
]
}bulk is identified by following attributes:Definition
| Attribute | Type | Description |
|---|---|---|
| customer_name | String | Name of Loyalty Club |
| customer_id | Integer | ID of Loyalty Club |
| event_type | import, update, or delete | A type of the change |
| external_id | Integer | ID of member |
| properties | Object | Member properties. Each of them has a type <String> and value <String>. When event_type is delete, contains only member identifiers (msisdn, email) |
| consents | Object | Member consents and their values. Empty when event_type is delete. |
| created_at | Date | When the change occurred |
| optin_date | Date | When the member has been created |